This Privacy Policy explains how we, Dr Jenny Draper Pty Ltd (ACN: 086 221 101), trading as Well Being Holistic ("WBH", "we", "our", or "us") collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly via forms, bookings, emails or messages, including name, email, phone, and details relevant to your enquiry or appointments (e.g. health concerns and appointment history).

For Human Design™ (HD) requests, you may also choose to provide birth date, birth time, birth place and time zone so we can generate your chart accurately.

If you purchase a paid report, payment details are processed by our payment providers (e.g. Stripe or PayPal); we do not store full card details.

2. Use of Information

We use your information to:

◇ provide and manage our services and appointments;

◇ respond to enquiries and support requests;

◇ generate and display your free HD chart on the webpage after submission (we do not email the free chart);

◇ process purchases and send transactional messages (e.g. receipts or download instructions) for paid reports; and

with your consent, send supportive updates and offers. You can unsubscribe at any time.

3. Legal Bases for Processing

We rely on: consent (when you submit forms/opt-in), contract (providing services you request), legitimate interests (running and improving our services), and legal obligations (e.g. record-keeping).

4. Data Storage and Security

We take reasonable steps to store your information securely and prevent unauthorized access, in line with Australian privacy standards.

5. Sharing of Information

We do not sell or rent your information. We use trusted providers to help deliver our services, including:

◇ BodyGraphChart.com – chart generation from the details you provide;

◇ Go High Level (HighLevel LLC) – our CRM/email platform to store contacts and send emails;

◇ Stripe and/or PayPal – payment processing for paid reports;

◇ other tools we use for website hosting, email delivery and analytics.

These providers process data only to perform their services for us and are bound by their own privacy and security obligations.

6. International Transfers

Some providers may store or process data outside Australia (e.g. USA or EU). We take reasonable steps to ensure appropriate safeguards are in place for such transfers.

7. Retention

We keep information only as long as needed to deliver services, manage our business and meet legal/accounting requirements. You can request deletion of your information at any time (see “Your Rights and Choices”).

8. Your Rights & Choices

You may request access, correction or deletion of your personal information by contacting us.

You can unsubscribe from marketing emails at any time via the link in those emails.
(Note: you may still receive transactional emails relating to a purchase so we can fulfil your order.)

9. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your experience and collect de-identified analytics. You can adjust your browser settings to refuse cookies, which may affect site functionality.

10. Community Spaces and Group Participation

We may invite you to private community spaces (e.g. a private Facebook group or a private member community within our site). By requesting to join or participating, you consent to collection of basic details (e.g. name and engagement activity) for community support, group management and improving your experience. Information shared within these communities is treated confidentially and is not shared externally without consent. Participation is voluntary and access can be withdrawn at any time by contacting us.

11. Children

Our services and HD resources are intended for men and women aged 16+. We do not knowingly collect personal information from children under 16 without parent/guardian consent.

12. Policy Updates

We may update this Policy from time to time. The latest version will always be available on our website and will state its effective date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].